Welcome to JB's Support CenterI use a support ticket system courtesy of osTicket to track time spent on existing projects.
This service is provided as a legacy of support services I have offered in the past.
If you know me and have an IT problem or project you want to develop, and if you can find me, I can help!
I use a customised version of UltraVNC to connect to your Windows PC to rectify problems or perform diagnostic functions. For Linux troubleshooting, I use terminal direct to your PC file system.
Every support request is assigned a unique ticket number that you can use to track the progress and responses online.
You will need a valid email address to submit a ticket.
Remote Support Connection Tool is available to download here